complaint·June 3, 2025

(continued from LIC 9099) Regarding the allegation that Staff is not addressing facility plumbing issues, it was alleged that R1 was informed that the facility has very bad plumbing. LPA's observation during physical plant tour at around 9:31 AM, revealed that there was no issue on R1's room plumbing, LPA tested that toilet multiple times and the bathroom sink and shower too and did not observe anything wrong or there is any plumbing issue at R1's bathroom. LPA's interview with R1 today with revealed that there is no plumbing issue at R1's room and was only told by the staff of the probable issue with plumbing. LPA's interview with R2 or R1's roommate confirmed that there was no plumbing issue in their bathroom Regarding the allegation that Staff does not ensure resident's restroom is kept sanitary, it was alleged that R1 has been using Depends (Pull up Diaper), that R1 will wear the same item for weeks on end for fear that there is nowhere or no process to dispose of it. LPA's record review today revealed that R1 has no bladder and/or bowel impairment, ambulatory and has the capacity for self-care including but not limited to bathing, dressing, grooming and toileting. LPA's interview with R1 today revealed that R1 used Depends sparingly at R1's own volition only. R1 stated that R1 goes to the bathroom on R1's own and able to take care of own toileting needs and denied being incontinent. LPA's observation during physical plant tour revealed that there is a trash can with lid at R1's bathroom. Based on the information gathered during this visit, these allegations are unsubstantiated at this time. Exit interview conducted. Copy of this report issued.