complaint·September 27, 2025

(continued from LIC 9099) LPA's interview with two (2) staff today confirmed that they changed incontinent residents regularly four (4) to five (5) times a day during their shift and check on them every one and a half (1 1/2) hours to two (2) hours. Regarding the allegation that Staff does not ensure resident has wheelchair access to the bathroom, it was alleged that R1 is unable to get into the available bathrooms. LPA's observation during physical plant tour revealed that the bathroom nearest R1's room is wheelchair accessible and about fifteen (15) feet away. Further, LPA observed that R1 was able to wheel self around the facility going to the dining room, TV room and office which is farther than R1's room. LPA's interview with the staff revealed that R1 would rather have the staff change R1's diapers rather than going to the bathroom. Based on the information gathered during this and prior visit, these allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.