Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

TNA RESIDENTIAL CARELicense 1976096551 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: Staff was negligent while assisting resident(s) while transferring to/from bed. It was alleged that S1 handled R1 roughly while being transferred in and out of bed. It was also alleged that S1 dropped R1 on the floor on 3 separate occasions while trying to transfer in and out of the wheelchair. To investigate this allegation, LPA conducted an interview with the Administrator and four (4) residents. Only one (1) out of four (4) residents was present during R1’s stay at this facility. Although interview with one (1) out of four (4) residents revealed that the staff never handled R1 in a rough manner nor did any falls occur, interview with the Administrator confirmed that S1 was a little bit on a rough side and several times S1 was told about changing his/her manners. However, Administrator denied ever witnessing or hearing about R1’s incidents of falling. Based on the information received, this allegation is Substantiated . Deficiencies issued per Title 22. Exit interview conducted appeal rights explained and copy of this report provided to the Administrator. Allegation: Staff did not keep resident(s) free from punishment, humiliation, intimidation, abuse or other acts of a punitive nature. It was alleged that S2 would yell and threaten to hit R1. To investigate this allegation, LPA conducted an interview with the Administrator, two (2) staff and three (3) out of four (4) residents, who were able to communicate. Interview with the Administrator revealed that S2 was an amazing caregiver and provided care to all residents with dignity and respect. Moreover, only one (1) out of four (4) residents was present during R1’s stay at this facility, who corroborated Administrator's statement. Interview with two new staff members revealed that all resident's personal rights are being respected. Lastly, three (3) out of four (4) residents interviewed expressed no concerns regarding the above allegation. Therefore, based on interviews this allegation is deemed Unsubstantiated at this time. Allegation: Staff did not provide adequate required incontinent care to resident(s). During the initial visit conducted on 07/07/23, LPA observed all residents wear clean clothes, groomed and well taken care of. Interview with the Administrator and two (2) staff members revealed that all residents are being changed every 2-3 hours or as needed. Three (3) out of four (4) residents interviewed expressed no concern regarding the above allegation. Therefore, based on LPA's observation and interviews conducted, this allegations is deemed Unsubstantiated. Exit interview conducted appeal rights explained and copy of this report provided to the Administrator.

Citations

12 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.625(b)(1)Type A

    Based on interview and record review, the licensee did not comply with the section cited above by not providing all required training for Mrs. Akmakchyan , (training is important due to the level of care for the clients) which poses an immediate health, safety or personal rights risk to persons in care.

  • 1569.69(a)(2)Type A

    Based on record review, the licensee did not comply with the section cited above by not having a proper training for the staff (former Administrator) prior to their employment, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87156(a)Type B

    Based on record review, the licensee did not comply with the section cited above by failiy and renew her licensing fees that were due in March 2023, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87202(a)(2)Type A

    Based on interview and record review, the licensee did not comply with the section cited above by accepting a bedridden resident (R3) without having a proper fire clearance, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87406(g)Type B

    Based on record review, the licensee did not comply with the section cited above. Faciity's Administrator certificate had been expired since August 2020, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87412(a)Type B

    Based on record review, the licensee did not comply with the section cited above. Upon LPA's request Licensee/Administrator was unable to provide own facility records. This poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87506(a)Type B

    Based on record review, the licensee did not comply with the section cited above. Resident records were incomplete and or missing documents, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87608(a)(3)Type B

    Based on observation and record review, the licensee did not comply with the section cited above. Three (3) out of six (6) residents have a half bed rail without a doctor's order, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87608(a)(5)(B)Type A

    Based on interview and record review, the licensee did not comply with the section cited above by admitting a non-hospice resident (R3) and providing a full bed rail, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87705(f)(1)Type A

    Based on observation, the licensee did not comply with the section cited above by leaving the kitched drawer, with knives and sharp objects, unlocked and accessible to residents in care, which poses an immediate health, safety or personal rights risk to persons in care..

  • 87705(f)(2)Type A

    Based on observation, the licensee did not comply with the section cited above by leaving medications and nutritional supplements or vitamins, unlocked and accessible to residents in care, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87468.1(a)(1)Type B

    Personal Rights: To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met as evidenced by: Based on interviews conducted, licensee failed to comply with the section cited above by not providing a proper training to staff. S1 handled R1 in a rough manner, which posed a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 23, 2024 inspection of TNA RESIDENTIAL CARE?

This was a complaint inspection of TNA RESIDENTIAL CARE on April 23, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to TNA RESIDENTIAL CARE on April 23, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Based on interview and record review, the licensee did not comply with the section cited above by not providing all req..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.