Complaint·August 28, 2025

Licensing Program Analyst (LPA) Quoc Huynh conducted an initial complaint visit for the above allegations. LPA arrived at 10:04AM and met with the Licensee Lusine Srmikyan and Coordinating Manager (CM) Marine Bekyan and explained the reason for the visit. Entrance interview conducted. The LPA and Licensee conducted a safety check tour beginning at 10:09AM. No immediate concerns were observed. Between 10:09AM and 10:32AM, the LPA interviewed two (2) residents, the CM, and the Licensee. Record review at 11:05AM revealed that the complaint was created under the wrong facility address as Resident #1 (R1) resided in the Licensee's neighboring facility. No deficiency cited. Exit interview conducted. A copy of the report was reviewed and provided.