complaint·April 28, 2022

In regard to the allegation, residents are not receiving medications in a timely manner, LPA interviewed nine residents who stated receive medications on time each day. All nine residents stated have not missed any doses of medication and the care of the medical technicians has greatly improved. Therefore this allegation is unsubstantiated. The allegation, dining room tables are not being cleaned properly is also unsubstantiated. LPA Spaeth interviewed nine residents who stated the tables, placemats, and silverware are clean during each meal. LPA interviewed three dining room staff who stated the tables, placemats, and all silverware are sanitized after each meal. At 11:45 am, LPA observed two dining room staff members who were sanitizing the table and placemats before the noon meal. LPA observed the staff were wearing masks and gloves. In regard to the allegation, staff did not attend to residents' medical needs in a timely manner, LPA Spaeth interviewed nine residents who stated when need any kind of assistance such as blood pressure check, wound check, or other assistance, the caregivers and medical technicians have assisted residents. During LPA visit, LPA heard staff member using the facility intercom system stating a blood pressure check was available for all residents. Therefore this allegation is unsubstantiated. Exit interview was conducted, appeal rights discussed, and a copy of the report was given to the Administrator.