complaint·August 30, 2022

It was alleged that staff in the facility were not following COVID-19 health and safety protocols, including not wearing a mask or not properly wearing a mask while in close contact with the residents. Upon arrival to the facility, Staff #1 (S1) was not wearing the mask properly, by having the mask under the chin. At 12:34 p.m., S1 checked the temperature of the LPA, however S1 did not screen for COVID 19 symptoms. At 12:35 p.m., the LPA observed Staff #2 (S2) properly wearing a mask. At 12:47 p.m., Staff #3 (S3) approached the LPA initially without a mask, but later returned with a mask on. Throughout the visit, the LPA observed S1 and S2 placing the mask under the chin, but once observed by the LPA, S1 and S2 would wear the mask properly. Furthermore, information obtained from a credible witness confirmed on 08/16/2022, that a credible witness was not screened by facility staff and noted that Staff #4 (S4) and other staff were not wearing masks while in close proximity of residents. At 3:41 p.m., the Licensee explained that the facility will be conducting an in-service training for all the facility staff regarding the most up to date COVID-19 health and safety protocols. Based on the observation, the preponderance of evidence standard has been met, therefore the above allegation is deemed Substantiated . Per the California Code of Regulations, Title 22, Division 6, Chapter 8, the following deficiencies were observed and cited during the visit (See 9099-D). Exit interview conducted. A copy of the report and appeal rights was provided.