complaint·January 3, 2025

Interview with Resident #1 (R1) at 11:45 a.m. revealed staff “mop as frequent as possible”. Based on observations and interviews, the facility is sanitary. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Regarding the allegation "Facility is in disrepair" it was alleged paint on the walls was chipping and some windows had broken coverings. LPA observed walls were in good repair. At approximately 10:45 a.m., LPA observed one (01) minor paint chip on the living room ceiling which did not pose an immediate or potential risk to the health, safety, or personal rights of residents in care. Interviews with three (03) out of three (03) residents interviewed revealed they had no issue with the state of the facility. LPA did not observe any broken window coverings. Based on observations and interviews, the facility is in good repair. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. No immediate health or safety risks were observed during today’s visit. Exit interview conducted. Copy of report provided.