Follow-up·August 1, 2023

As a follow up to complaint control 31-AS-20230713111132, Licensing Program Analyst (LPA) Michael Cava conducted a Case Management visit to the facility to insure the air conditioning is operational and internal room temperatures are maintained at a comfortable level. LPA met with staff, Bong Punsalang, and advised him of the visit. LPA also spoke with the administrator, Roberto Ramirez over the telephone. During the course of the visit, at approximately 11:50am to 12:30pm, LPA checked all the resident rooms and common areas. LPA observed that the room temperature is being maintained at 76 degrees. According to staff, the air conditioning has been repaired and rooms were maintained at a comfortable level since the LPA's last visit that was made on 07/18/23. From 12:30pm to 1:30pm, six (6) of six (6) residents were interviewed. All six residents did not express any complaints of the room temperature not being maintained at a comfortable level, and that the air conditioning unit is operational. Based on interviews and the physical plant inspection, the facility is compliant with maintaining a comfortable room temperature for their clients and visitors. Therefore, no citations issued during today's visit.