complaint·June 25, 2021

Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced complaint visit to investigate the allegation above. LPA met with facility staff and explained the reason for the visit. LPA spoke with the administrator by telephone and explained the reason for this visit. Regarding the allegation above it is alleged that resident #1 (R1) has a medical condition that requires R1 and facility staff to follow certain safety precautions with regards to treatment for R1. During the visit a Kaiser Home Health Nurse was present and treating R1. LPA conducted an interview with the Kaiser Home Health Nurse, facility staff, R1, and the administrator. LPA reviewed R1's facility file and obtained copies of pertinent information. Information from interviews reveal that R1 was discharged back to the hospital on 6/9/21 and a home health nurse came to the facility on 6/10/21. The home health nurse who came on 6/10/21 did not properly explain the safety precautions and once another home health nurse came and explained the proper safety precautions facility staff followed the proper safety precautions related to R1. Based on the information obtained through interviews and documentation this allegation is deemed Unsubstantiated at this time. Exit Interview conducted.