complaint·April 3, 2024

Interview with Staff #2 (S2) at 11:30 a.m. today revealed R1 refused staff attempts to feed and provide fluids to R1 on 03/23/2024. Staff reminded R1 of the importance to eat and drink fluids. Staff provided a variety of options for R1, but R1 only drank a little juice and ate no food. Interview with Resident #2 (R2) at 12:00 p.m. today revealed staff provide sufficient care and supervision to the residents in the facility. Interview with a hospital nurse at 12:30 p.m. today revealed R1 suffered from confusion and would not accept food or fluids, so a feeding tube was provided. Record review confirmed R1 had a history of refusing care at the facility. Based on interviews and record review, staff provided adequate care and supervision, and R1 refused care. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. No immediate health and safety risks were observed. Exit interview conducted. Appeal rights discussed. Copy of report provided.