complaint·September 17, 2022

--- Staff did not seek medical attention in a timely manner. It was alleged that staff did not seek medical attention timely. To investigate this allegation, on 08/27/2022 at 11:30 AM, LPA interviewed two (02) staff, on 08/27/2022 at 01:30 PM, LPA conducted a record review and, on 09/17/2022 at 10:30 – 11:30 AM, LPA interviewed the Administrator and R1’s responsible party. During interviews, the responsible party stated that R1 had bloody discharge and was unable to communicate with R1 effectively as R1 was in a mental state of confusion. In contrast, the Administrator stated that R1 did not have a change in mental state and was able to communicate with others very well but did agree that R1 had bloody discharge. Furthermore, interviews and record reviews revealed that although R1 had bloody discharge, R1 used a urinary catheter which can cause small bleeding as the catheter tube passes along the lining of the urethra. At this time, there is a lack of substantial evidence that there were changes in R1’s health condition prior to the responsible party seeking medical attention and receiving a diagnosis. Based on interviews and record review, there is not enough information to verify the allegation, therefore, the allegation is UNSUBSTANTIATED at this time. No health and safety hazards observed during the visit. Exit interview conducted and a copy of the report was issued.