complaint·June 30, 2023

(LIC9099-C Continued) Additionally Sofya provided LIC500, LIC9020. LIC9020 Register Of Facility Clients/Residents and resident records corroborates that R1 does not reside at this facility or has ever resided at this facility. Furthermore, an LIC500 confirms that the staff in question, does not work at this facility. Based upon the information obtained, this agency has investigated Allegation #1: Staff did not keep resident(s) free from punishment, humiliation, intimidation, abuse or other acts of a punitive nature, Allegation #2: Staff was negligent while assisting resident(s) while transferring to/from bed and Allegation 33: Staff did not provide adequate required incontinent care to resident(s). We have found that the complaint was Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Therefore, the allegation will be deemed UNFOUNDED at this time.