complaint·April 6, 2023

On the allegation that ‘Resident's hygiene needs are not being met; it is the complainant’s concern that the residents’ hygiene needs are not being address, due to R1 had dry feces in fingernails, and dried blood (on walls). It was further noted that there was blood on walls, and fecal matter on bed linens. To investigate the complaint the LPA conducted a brief tour of the facility, and on this day all common areas were observed to be in clean condition, bed linens were observed to be clean, and in good condition. The Administrator's interview revealed that R1 had been combative when it came to their hygiene; refusing to allow S1 to clip their nails, and keeping them clean. The Administrator added that on 03/17/2023, R1 attempted to elope the facility, and that R1 fell on the front yard while trying to elope. According to the Administrator, R1 fell on the front yard, and got scrapes on hands, which and may be the cause for the dry blood. The complainant’s report stated that recently R1 had become increasingly difficult to control. On 03/21/2023 at approximately 4:20 p.m., the LPA interviewed R1’s longtime friend (F1), who stated that the last time F1 saw R1 at the facility, it was in mid-February 2023. F1 observed the facility, and R1 to be ‘immaculate clean’, and did not see any signs of neglect. Based on the information obtained through observation, and interviews, there is not sufficient evidence to support the allegation that the Resident’s hygiene needs are not met. Therefore, the allegation is deemed Unsubstantiated at this time. No citations were issued. Exit interview was conducted with Administrator over the phone, and signed by the facility representative. A copy of the report was issued.