complaint·November 17, 2022

Regarding the allegation, ‘Staff are not wearing PPE’, it is the concern of the Reporting Party (RP) that the facility has not been safeguarding residents by not practicing proper infection control. Upon arrival the LPA was allowed into the facility by a staff member wearing a mask. The office staff were found to be wearing a mask as well. At 1:45pm. and the LPA conducted the tour of the facility, and noticed caregivers and other staff wearing a mask. Additionally, the LPA asked staff if an outside agency had visited the facility recently, and had brought to their attention wearing personal protective equipment (PPE)? The staff stated that 'yes' an outside agency had visited the facility. Based on the LPA’s interview with the administrator, and staff, and based on the information provided by a credible witness, there is sufficient evidence to support the allegation that the 'Facility was not following COVID-19 health, and safety protocol’. Therefore, this allegation is deemed Substantiated at this time. The following deficiencies were observed (See LIC 9099-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview was conducted with facility representative, a copy of the report, and Appeal Rights were issued.