complaint·March 16, 2023

Per information received from interviews conducted with the Administrator, Wellness Director, Staff #1 and Resident #1, on 2/28/23 around 7:00pm screaming was heard coming from the area where Resident #1's room is located. Resident #3 also came to get Staff #1 in the dining room and gestured to staff to hurry. Staff #1 followed Resident #3 around to the other side of the building and found Resident #2 standing over Resident #1. Resident #2 was beating and dragging Resident #1 in the hallway directly outside their shared bedroom. Staff #1 intervened and told Resident #2 to let Resident #1 go. With the assistance of Staff #1, Resident #1 was able to get away. Resident #2 attempted to hit Staff #1 and succeeded in hitting staff on the collar bone. Resident #2 also attempted to choke Staff #1. Staff #1 was screaming for assistance and trying to calm the resident down. Staff #1 wanted to know why Resident #2 was acting that way. Staff #2 had also heard the screaming and ran towards the screaming just in time to see Staff #1 being hit by Resident #2. Resident #2 also attempted to hit Staff #2 and a caregiver hired from an agency. Resident #2 was very agitated. Staff #2 contacted family to assist Resident #2 calm down but the phone was disconnected by resident so 911 was called. When the paramedics arrived, Resident attempted to attack Staff #1 a third time but the paramedic's intervened. Resident #1 refused to be transported to the hospital to be checked on the day of the incident. Resident sustained injury to both elbows and to the top right side of face and to the back of the right ear. First aid was rendered by the paramedics. However, Resident #2 was transported to the hospital and is currently still under observation. Two days later, Resident #1 agreed to be transported to the hospital for a CT scan. No internal injuries were noted. Per interviews conducted with staff and Resident #1, all indicated that Resident #2 is very calm and is not aggressive. Everyone indicated that this was not Resident #2's normal behavior. Based on the information obtained during the investigation, the finding for the above allegation is UNSUBSTANTIATED. Exit interview was conducted with the Administrator and a copy of report provided.