Complaint·October 17, 2023

Nurse practitioner was providing wound care. Staff was changing wound dressing, turning and repositioning resident every 2 hours. On 09/19/23 LPAs Antonia Alvizar and Gina Saucedo arrived at the facility to continue investigation of the above noted allegation. At 1:20pm LPA Alvizar requested copies of the facility resident and staff roster. LPA’s conducted a physical plant walk-through, at approximately 1:45pm and did not observe any immediate health and safety issues. Between 2:00pm – 2:20pm ED, Memory Care Director and other staff were interviewed. Interviews revealed that currently R1 does not have pressure injury. In the past in August 2022, R1 had a skin tear and was treated by a nurse practitioner from SCAN Health Care. LPAs attempt to interview R1 but unsuccessful because R1 is nonverbal. A review of R1’s medical records conducted on 10/16/23 at 3:30pm, verified the information revealed from the staff. Based on interviews and record review, there is insufficient evidence to verify the allegation. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Exit interview was conducted and a copy of report was issued to Memory Care Director, Frances Norberte.