Complaint·June 3, 2025

Regarding the allegation: It is being alleged that resident #1 (R1) is being physically abused by staff. LPA interviewed two (2) staff that were present the morning of May 14 th 2025. The two (2) staff that were present during the morning shift confirmed that there was blood on R1’s right arm and when they noticed it, R1 had a small skin tear. One (1) of the staff advised one (1) of medical technician staff about R1’s right arm and the medical technician applied first aid and bandaged R1’s arm. LPA received the end of shift summary from the medical technician stating skin care they had provided to R1. LPA also attempted to interview R1. Let it be noted, R1 is diagnosed with Dementia. When LPA asked R1 what happened to their arm, R1 touched their hand and said they had a cut. LPA asked R1 how they got the cut but R1 did not answer LPA. LPA also observed that R1 had two (2) more small skin tears on their left hand. LPA's review of R1's medical prescriptions also determined that R1 has been taking Latanoprost which can cause skin rashes. Based on the LPA's observations and record reviews, staff and resident interviews conducted, the allegation(s) for physical abuse is UNSUBSTANTIATED at this time. An exit interview was conducted, no citation(s) issued, and a copy of this report was given to the Administrator.