complaint·March 14, 2022

LPA also interviewed Administrator, Jessica Pelaya at 2:15 pm who stated has not seen any bed bugs in residents' rooms and has not received any complaints for the last four weeks regarding bed bugs. Therefore the allegation, facility has bed bugs is unsubstantiated. LPA also asked Administrator if R1 had been diagnosed with scabies. Administrator stated no. Administrator stated R1 had a tele med visit with Doctor Filart but R1 was not diagnosed with scabies. At 4:25 pm, Administrator called pharmacy to see if a medication has been prescribed for R1 to treat scabies. Administrator spoke to pharmacy Tech, Sonnie from Allegiance Care Pharmacy who confirmed with Administrator there was no medication prescribed for treating scabies. Therefore, the allegation stating resident sustained scabies while in care is unsubstantiated. Exit interview was conducted, appeal rights discussed, and a copy of the signed report was given to Administrator.