complaint·April 15, 2024

(LIC9099-C) Allegation: Staff inappropriately touched resident in care. To investigate the allegation LPAs Evelin Rios and Melissa Spaeth conducted an initial visit on 02/22/2023. On initial visit LPAs obtained copies of facility's resident roster, employee roster, shower schedule, employee schedules, resident #1's (R1's) facility record, police report Information involving R1, unusual incident/injury report related to police report, and hospital discharge paper work for R1. On 02/22/2023 LPAs interviewed the administrator Jessica, interviewed seven (7) residents, and interviewed two (2) staff that assist resident's with showers. LPA review of records and interview with the administrator on 04/15/2024 reveal ed no staff fitting a description of the alleged perpetrator assisted residents with showers then and now. Interview with seven (7) residents on the initial visit on 02/22/2023 and interviews with residents today do not corroborate the allegation revealing, never being inappropriately touched by staff or witnessing or hearing about staff inappropriately touching a resident. Interviews with staff on 02/22/2023 do not corroborate the allegation. Interview with the administrator on 02/22/2023 and today deny the allegation. Interview with administrator on 04/15/2024 revealed R1 only required "stand by assistance" when showering due to their fall risk status. Interview with administrator and staff revealed R1 would shower in their own bathroom or shower in the larger facility bathroom where in either scenario, staff would stand by the shower with the curtain closed reassuring R1 someone was their to assist if R1 had a fall. LPA search of male staff names that assist residents with showers revealed there is no previous allegation similar to this complaint. LPA interview with R1's conservator revealed R1 may make false accusations if they feel they are not getting their way. Based on interviews, there is not enough evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated at this time. Exit interview conducted and a copy of the report was issued.