Complaint·April 17, 2024

R2 stated that the facility is a “safe and wonderful place”. In addition, R2, who is friends with R1, “denies seeing any inappropriate behavior by staff towards R1 or any of the other residents in care”. Based on the information obtained by IB, there was insufficient evidence to corroborate the allegation of staff inappropriately touching R1. Therefore the allegation is deemed Unsubstantiated at this time. Staff physically abused resident/staff verbally abused resident: On 03/20/24, LPAs Agban and Cava conducted the initial 10 day visit to the facility. Investigation on that day consisted of interviews with five (5) of five residents and both administrators, Nazar "Nick" Ygeyan, and Mary Yegeyan. Both administrators deny the allegations of abuse. Interviews with the five residents also deny both allegations of physical and verbal abuse, and did not express any concerns or complaints regarding staff. On 04/17/24, LPA Cava conducted interviews with one (1) of one staff who also deny both allegations of abuse. Based on the information obtained, there was insufficient evidence to corroborate the allegations of staff being physically and verbally abusive to the residents in care. Therefore, the allegations are deemed Unsubstantiated at this time.