complaint·April 24, 2024

(continued from LIC 9099) LPA's interview with S1 on 08/24/23 at 11:34 AM revealed that S1 never asked any residents for payment when assisting them with their showers nor witnessed or have knowledge of any staff charges any resident to give them showers. LPA's interview with the administrator today at 12:00 PM also revealed that he did not receive any report of S1 or any staff of charging any resident for showers. Regarding the allegation that Staff left residents in a soiled diaper for a long period of time, it was alleged that residents (no particular resident was identified on the complaint) are left with soiled diapers for four (4) to five (5) hours. LPA's interview with three (3) incontinent residents on 08/24/23 between 11:00 AM to 1:45 PM, one (1) incontinent resident on 01/11/24 between 10:34 AM to 1:00 and three (3) additional incontinent residents today between 10:30 AM to 12:30 PM revealed that all seven (7) incontinent residents interviewed stated that staff always change their diapers on time three (3) to four (4) times a day and staff always come within reasonable time or within (15) minutes or less when they push their call button. Regarding the allegation that Staff did not administer medications to residents, it was alleged that S1 did not give residents their medication. LPA's interview with the administrator today at 12:00 PM revealed S1 or any caregiver do not administer medication to any resident, only the medication technician. LPA's interview with S1 today at 12:30 PM revealed that S1 never once administer or provided any medication to any resident at any time. LPA's interview with six (6) residents today between 10:30 AM to 12:30 PM. revealed that six (6) out of six (6) residents interviewed confirmed that S1 did not administer or gave them any medication at any time. Based on the information gathered during this and prior visits, the allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.