complaint·November 7, 2024

At 11AM LPA requested copies of pertinent information which include facility program and training documents relevant to the investigation. Between 10Am-11AM LPA interviewed the administrator, staff, and five (5) out of five (5) residents. Allegation #1: Staff is buying alcohol for residents. Administrator and staff interviews reveal that this facility is an Residential Care Facility for the Elderly (RCFE) and residents are allowed to go out in the community by themselves. It was alleged that staff (S2) would purchase alcohol for residents in care at the facility. During the interview it was revealed that staff always make sure that this is a safe and healthy environment for all clients, and drinking would be in moderation. Administrator and staff indicated that they have not received any complaint about other residents consuming alcohol. Interviews with administrator, staff and residents indicated that alcohol is allowed in the facility and have no concerns. Information revealed that staff did not provide alcohol to clients and staff ensured a safe and healthy environment for clients. Based on observation and interviews, there is insufficient information to support this allegation. Thus, this allegation is deemed UNSUBSTANTIATED at this time. Allegation #2: Personnel qualification to dispense medication. It was alleged that S1 was not comfortable distributing medication to the residents without proper training. Interview with administrator on 11.7.2024 revealed that before on boarding staff, they always need to undergo proper training in order to care and treats residents in care. Records review reveal current training on file for S1. On 9.10.2024 interview with five (5) out of six (6) residents reveal S1 to be pleasant, informative, professional, and helpful when distributing medication. Based on interviews and record review during this visits there is insufficient information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. Exit interview conducted. Copy of this report was given to the administrator.