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Inspection visit

complaint

CONCORDIA ASSISTED LIVINGLicense 1976101231 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

According the the signed rental agreement, "Fees paid in advance will be refunded within 15 days of removal of a deceased residents belongings." The resident in question passed away on 7/10/21 and all personal belongings were moved out by 7/13/21. The administrator did not deny the timeline and confirmed that the refund was written but a family member became ill and the administrator forgot to issue the payment. Based on interviews and a review of the admission agreement, this allegation is deemed SUBSTANTIATED at this time. Exit interview conducted, deficiencies cited and report issued.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(c)Type B

    Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds. A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees ... within 15 days after the personal property is removed.This requirement is not met as evidenced by:Based on record review & interview, licensee did not issue a refund within 15 days of R1's personal property being removed which posed a potential personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 8, 2021 inspection of CONCORDIA ASSISTED LIVING?

This was a complaint inspection of CONCORDIA ASSISTED LIVING on November 8, 2021. 1 citation were issued: 1 Type B.

Were any citations issued to CONCORDIA ASSISTED LIVING on November 8, 2021?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice o..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Next steps

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.