complaint·December 6, 2024

private ambulance company to transport R1 to the hospital, and gave specific instructions for the driver to stay with R1 until admission at the hospital. LPA interviewed R1's family, and they confirmed that the private ambulance company was given specific instructions to stay with R1 until staff at the hospital admits R1. R1's family stated this incident is at no fault of the facility, because of the arrangements made with the ambulance company. Moreover, family stated the driver from the ambulance company not only left R1 unattended, but dropped R1 at the wrong entrance at the hospital. LPA also conducted interviews with residents who do not corroborate with the allegation of ever being left unattended by staff during their medical appointments. Based on the information obtained, there was insufficient evidence to prove that facility staff left R1 unattended at the hospital. Therefore, the allegation is deemed Unsubstantiated at this time. Staff left resident in soiled diapers/clothing: In regards to the allegation, it was reported that when R1 was transported to the hospital, R1 was soiled or covered in their urine. The reporting party (RP) was unable to confirm if R1 left the facility dry, and had an accident while waiting for admission in the hospital, or if R1 had urinated on self in route to the hospital. There were no witnessed provided by the RP to corroborate if the facility staff allowed for R1 to leave the facility soiled in their clothes, in route to the hospital. Interviews with facility staff deny the allegation, stating, when R1 was picked up by the ambulance for hospitalization on 11/27/24, they were dry and not soiled in their clothing. R1 was assessed prior to departure to the hospital. Based on the information obtained, there wasn't enough evidence to prove that staff left R1 soiled in the diapers or clothing. Therefore, the allegation is deemed Unsubstantiated at this time.