complaint·August 9, 2023

Allegation: Facility staff did not have the residents' medications locked. Regarding this allegation, LPA inspected the medication system, during the initial and today's visit. LPA observed that all the client medications are centrally stored, locked in a file cabinet by the kitchen, and inaccessible to the residents in care. Only the Administrator and staff have access to this cabinet. The key is kept with staff at all times. Also, during today's visit LPAs inspected the kitchen counter top, and other common areas and did not observe any medication in the open. Residents also did not have any medications stored in their bedrooms or bathrooms. Based on inspection of the physical plant, the allegation is deemed Unsubstantiated at this time. Allegation: Facility staff did not speak English for emergency situations. Although, during the initial visit (on 05/05/2023), LPA was unable to interview the identified staff members, LPA conducted interviews with four (6) out of six (6) residents and interviews revealed that staff was able to communicate and meet their needs and call paramedics for an immediate/emergency situation. Also, on 05/05/23 visit, LPA observed that Ms. Khachatryans (S1 and S2) English was limited, but they were still able to communicate. LPA asked them questions regarding their duties and procedures to take in case of emergencies, to which they were able to respond and communicate effectively. Based on the information obtained this allegation is deemed Unsubstantiated at this time.