Office review·December 19, 2022

An Informal Conference was conducted today in the Woodland Hills Adult and Senior Care Regional Office. The purpose of this Informal Conference is to discuss recent deficiencies, and a complaint, with allegations of Present at today's meeting are the following: Jin Struve, Licensee Cherie Wood, Administrator Eva Miller, Licensing Program Manager Michael Cava, Licensing Program Analyst Angela Panushkina, Licensing Program Analyst The informal conference process was explained to the Licensee. On 11/8/2022, the Regional Office received a complaint alleging Unlawful Eviction. The complaint was investigated by LPA Cava, and substantiated. Findings were delivered with citations on 11/10/22. The licensee has since submitted their Plan of Correction (POC). During today's Informal, Licensing Program Manager (LPM), Miller requested for an additional POC, which is an addendum to the facility's Admission Agreement, indicating that the facility will not give an eviction notice to any resident, in order to admit an ALW client instead. And the only time the facility can admit an ALW client, is if they have an opening. The Licensee was also informed that continued non-compliance will result in a Non-Compliance Conference. Moving forward, the Administrator was advised that they are a mandated reported, and it is their responsibility to submit an SOC 341, to the ombudsman, the licensing agency and law enforcement. In conclusion, it was agreed that once the addendum to the Admission Agreement is complete, the Regional Office will receive a copy.