complaint·October 9, 2024

Administrator also stated that she follows the Title 22 regulations and knows that staff is responsible to hold all the records for three (3) years, however, these old boxes of records from 2016 were never shredded. The Administrator also admitted to LPA that they made a mistake and were not supposed to leave confidential records outside visible to others. LPA informed the administrator that per Title 22 regulations he/she is violating the residents’ personal rights by exposing residents' personal and confidential records to the public. Based on the interview and information provided during the course of the investigation, the allegation is deemed Substantiated at this time. Pursuant to Title 22 Division 6 under CA Code of Regulations, the following deficiency was cited (refer to LIC 9099-D), appeal rights discussed. Exit interview conducted and copy of report issued and delivered to the Administrator.