Complaint·February 21, 2024

It was alleged that facility administrator was not available on several occasions. To investigate this allegation between 12:30pm and 1:00pm, staff interviews were initiated. Interviews revealed that Licensee/Administrator had a baby on Nov. 29, 2023. The Administrator does come to the facility for at least 20 hours a week, but is not present full-time. The Assistant Administrator and live in caregivers are present all the time. Between 2:27pm and 3:00pm, LPA conducted a physical plant tour. LPA verified that staff have their own room. Based on interviews and observation, there is not sufficient information to verify this allegation. Thus, the allegation is UNSUBSTANTIATED at this time. Exit interview conducted and a copy of the report was issued.