complaint·August 30, 2023

Interview with R1 revealed that the home test they have done wasn't accurate. R1 stated that they can't explain the reason for passing out during night time since they still having the same symptoms. R1 was advised to follow up with family doctor and continue on their prescribed medication. R1 stated they can't accuse facility staff since R1 is self administer their own medication and they are independent with no caregivers. Lastly, R1 stated that they haven't had any changes in their medications in years. Based on information obtained, this allegation deemed unsubstantiated. Exit interview conducted and a copy of this report signed and delivered.