complaint·March 24, 2023

Licensing Program Analyst (LPA) Tuesday Cabiness conducted an unannounced complaint visit for the allegation mentioned above. LPA was met by the receptionist. LPA had previously been notified there was no Administrator or designee in charge, and the Regional Director was not available. LPA contacted the Regional Director Cassandra Bradford, who was informed of the visit, and stated to LPA, she will contact LPA later on today. At 1045am, the Wellness Director Cynthia Lara arrived to the facility and LPA informed her the reason of the visit. On 03/24/2023 from 8am to 9am, LPA interviewed the complainant, and from 1045am to 1pm, LPA interviewed staff and reviewed resident's file. From the information obtained, LPA was informed, that the complaint should have not been generated, since the complainant had been provided with the correct Licensing regulations pertaining to eviction notices. Therefore, at this time, the allegation is Unsubstantiated.