Follow-up·March 24, 2023

Licensing Program Analyst (LPA) Tuesday Cabiness conducted a case management visit, in-conjunction with complaint control # 31-AS-20230321145444. Prior to the visit, LPA had knowledge that the Administrator and Business Office personnel had resigned and there was no replacement at this time. LPA also was made aware, the Regional Director Cassandra Bradford had been overseeing the facility this past week, but was not at the facility during today visit. LPA spoke to her, and LPA will follow up later on today. At 1045am, the Wellness Director Cynthia Lara arrived and spoke to LPA, who reported that the Regional Director, Memory Care Director, and herself are overseeing the facility until a new Administrator has been hired. LPA informed Wellness Director that a LIC308, designee responsibility needs to be submitted to Licensing. LPA will also follow up with the Regional Director regarding the issues and concerns for the complaint during today's visit. Exit interview and copy of report provided.