complaint·November 21, 2023

It was alleged that the Facility is not recognizing resident's current Power of Attorney (POA) status and R1 is being placed in a Memory Care Unit against his/her will. To investigate this allegation, LPAs conducted review of R1’s Power of Attorney (signed and dated on 09/09/2002) and a Physician’s Report (signed and dated on 04/27/2023). Review of R1's Physician's Report indicated that R1 is diagnosed with Dementia and can not leave unassisted. Interview with the Executive Director and Resident Service Director revealed that upon admission, the facility will assess the resident and review their Physician's Report in order to determine if the resident will be placed in a Memory Care Unit or Assisted Living. In addition, interview with the Executive Director and Resident Services Director revealed that upon admission the resident/family/conservator will provide the facility with any legal documents (if any) the facility always recognizes residents POA’s/Conservator, etc. and when a copy is provided, the facility files the document in resident’s individual files. Lastly, LPAs attempted to conduct an interview with R1, but due to R1's medical condition LPAs were unable to receive necessary information. Based on inspection, observation and interviews there is no sufficient evidence to support the allegation. Therefore, this allegation is Unsubstantiated at this time. Exit interview conducted and copy of this report signed and delivered.