complaint·June 18, 2025

Allegation: Staff hit resident with an object. It is alleged that staff hit a resident with an object. Regarding this allegation it is reported that staff member #1 (S1) hit resident #1 (R1) with a broom stick. LPA interviewed Back Up Administrator who indicated having no knowledge of the incident and denied that such incident happened. LPA spoke to Administrator Francis Martir over the phone who also stated that they have no knowledge of the incident and also denied the allegation. Administrator Francis stated that a county nurse inquired about R1 via text, where the nurse asked about R1’s wellbeing but did not report to Administrators or facility staff, any incidents. Furthermore, Administrators both report that R1 and S1 get along well and that no other residents have reported anything relating to S1’s behavior towards them. LPA interviewed S1 who also denied the allegation stating that they would never hit anyone, let alone a resident. LPA was able to interview five (5) out of five (5) residents who stated collaboratively that S1 is good to them, and they have no issues with any of the staff in the facility. Two (2) out of the five (5) residents stated that they have heard R1 yell at the staff but also state that this is a means for R1 to communicate with staff sometimes. All residents expressed being happy and satisfied with the services and care provided by the staff. It was also reported to LPA by all residents that they have not witnessed anyone getting hit or struck by any objects, nor have they been subject to any physical abuse. LPA interviewed R1 and R1 revealed that they made the incident up and that R1 is not sure why they lied but assured that S1 did not hit R1 with a broom or any object. R1 stated that they did not report anything to anyone to their recollection. Furthermore, R1 stated that they get along well with all the staff to include S1 and reiterated that they do not have any concerns with any of the staff at the facility. LPA interviewed staff member present, and they denied the allegation. Staff also stated that they have not witnessed any residents being stuck or hit with any objects by anyone. Therefore, based on interviews, record reviews and observations, this allegation is deemed unsubstantiated. No citation issued. Exit interview conducted. Copy of report given to Administrator.