Follow-up·October 7, 2021

Licensing Program Analysts (LPA's) Yelena Avetisyan and Nicholas Reed conducted an unannounced case management visit to this facility. On 08/26/2021 an allegation of unlicensed care was substantiated at this locations at which time A NOTICE OF OPERATION IN VIOLATION OF LAW (NOVL) was issued to the operator Lilit Stepanyan. (Complaint Control # 31-NP-20210817121840 ) Upon arrival LPA's met with staff Belinda Sabando . Staff contacted operator Lilit Stepanyan via telephone. Operator arrived shortly after. LPA's conducted a tour of the facility and confirmed that the home continues to provide care and supervision to the 2 residents who were identified as requiring and receiving care at this facility. While conducting the tour LPA's observed the home to be clean and have sufficient food supply. At approximately 12:20 pm to 1:20 pm LPA's conducted interview with the operator regarding 3 individuals who were identified previously residents of this home. An application for RCFE license for this location; "Be Home, Be Home" was submitted by the operator and is currently pending. LPA's reminded the operator Lilit Stepanyan that no new residents shall be admitted at this time (pending licensure status). LPA's also reminded the operator Lilit Stepanyan that a Notice of Operation in Violation of Law was served to her at the time of complaint investigation and that continued operation pending process of application is a violation of law, subject to civil penalties under Health and Safety Code Section 1547, 1568.0821, 1569.485, or 1596.893 b, and applicable regulations, as well as other actions by the Department. Exit interview conducted and copy of report emailed to the operator.