complaint·January 24, 2025

Staff are not meeting residents needs: In regards to the allegation, it was reported that staff are not attending residents accordingly and neglecting the residents. It was also reported that there are shortages of beds and insufficient space. No witnesses were identified to confirm the allegation. Interviews made with six (6) of six residents do not corroborate with the allegation. LPA conducted a physical plant inspection and observed three (3) bedrooms designated for residents' use. Bedrooms are shared, and were observed to be properly furnished with appropriate beddings and linens with sufficient lighting. Moreover, there is sufficient indoor and outdoor space to hold activities. The facility is a one story building with a fire clearance approved for five (5) non-ambulatory, and one (1) bedridden, for a total capacity of six (6). Based on the information obtained, it could not be proven that staff are not meeting the residents needs. Therefore, the allegation is deemed Unsubstantiated at this time.