complaint·August 8, 2023

(continued from LIC 9099) Regarding the allegation that Staff does not treat resident with respect, it was alleged that staff was "very rude" and "bullies" R1. LPA's interview with three (3) aware residents today between 10:15 AM to 12:45 PM revealed that they were treated by the staff with dignity and all the staff are very respectful. All three (3) of them did not witness any staff being rude or bullied R1 or anyone at the facility. LPA's interview with the administrator revealed that R1 was being evicted due to non-payment and violation of house rules and denied bullying R1 or disrespected R1. Further, the two (2) staff present also denied being disrespectful or bullied R1 or any resident at the facility. Based on the information gathered during this visit, the allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.