complaint·June 14, 2023

changing and the three residents stated do not sit a long time in soiled diaper and also stated staff change resident in a timely manner. Three caregivers stated do not leave residents in a soiled diaper and ensure residents are changed in a timely manner. The Facility Manager stated staff have been trained to change residents in a timely manner and stated has not received complaints from the residents. Regarding the allegation, Staff failed to provide adequate food service, it is alleged that meals are not served at a scheduled time. R1, R2, and R3 stated meals are served at scheduled times which are 8:00 am breakfast, between 12:00 pm and 1:00 pm for lunch and 5:00 pm is dinner. Three caregivers stated meals are served at scheduled times. The Facility Manager stated caregivers provide meals in a timely manner and have not received complaints from the residents. Regarding the allegation, residents are being neglected while in care, it is alleged that a staff member is drinking inside the facility. R1, R2, and R3 stated has never seen a staff member drinking within the facility. Also, the three residents stated the facility staff provide the personal care that is needed. The three caregivers also stated would never drink in the facility and have never witnessed another caregiver drinking. The Facility Manager stated staff have been informed drinking alcohol is not allowed within the facility. Also the Facility Manager stated there has not been any complaints from the residents. Based on LPA’s interviews conducted, the preponderance of evidence standard has not been met. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted, and a copy of the report was given.