complaint·November 7, 2023

(Continued from LIC9099) R1 was already receiving hospice services and wound care prior to being admitted to this facility. On 12/27/22 R1 was transported to a hospital and transferred to a skilled nursing facility to receive antibiotics through an IV. A review of R1’s hospice medical records indicate R1 was receiving hospice and wound care service with an agency from 09/16/22 to 12/26/22. R1 was admitted to the hospital on 12/27/22 and then transferred to a skilled nursing facility on 01/03/23. Furthermore, when R1 was discharged from skilled nursing back to this facility on 01/03/23, R1 was also admitted to a new hospice agency with wound care services on the same date, 01/03/23. R1’s hospice and medical records revealed pressure injury was already documented and part of the care plan. Based on the information obtained through interviews with R1’s POA, review of R1’s hospice and medical records this allegation is deemed Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit Interview conducted. Copy of report provided. (Continued from LIC9099) On 11/07/2023 LPA interviewed three (3) out of five (5) residents at the facility. One (1) resident was out in the community and another resident refused to be interviewed. Resident interviews revealed they are satisfied with the care they are receiving and facility staff are regularly making rounds to provide assistance. Furthermore, resident interviews revealed they are assisted with hygiene and grooming on a regular basis. Interview with administrator on 01/18/2023 denied the allegation. interview with administrator on 11/07/2023, administrator stated they were still surprised such an allegation was made. Administrator stated they only receive positive feed back from residents' and residents' family members. LPA did not find an individual to corroborate the allegation R1 was unkempt while in care. Therefore, based on LPA's observations and interviews this allegation is deemed Unsubstantiated at this time. No deficiencies cited. Exit interview conducted. Copy of report provided.