complaint·July 12, 2022

Staff did not ensure resident receives wound care - - LPA confirmed with the Resident Care Director who stated there are no facility residents who require wound care at this time. LPA reviewed six of the twelve resident files and did not observe residents who need wound care. LPA interviewed the Administrator who also confirmed there are no residents who require wound care. Therefore the allegation is unsubstantiated. Memory Care Residents are not fed in a timely manner – During LPA’s tour, LPA observed dining staff serving lunch to the memory care residents at 11:50 am. LPA also interviewed three dining staff members who stated the memory care residents are always served first before the assisted living residents. The dining staff confirmed the reason for serving the memory care residents first is because the food is transported from the main dining room to the memory care section of the facility. Therefore this allegation is unsubstantiated. Exit interview conducted, appeal rights discussed, and a copy of the report was given to the Administrator.