complaint·April 18, 2024

The investigation revealed the following… regarding the allegation: Staff inappropriately forced resident into memory care. It's being alleged that a resident is being placed in memory care that did not previously have a diagnosis of dementia for the sake of financial gains. During an interview with S1, they state R1 began to show signs of having moments of forgetfulness and confusion, episodes of incontinence and sundowning. S2 states R1’s placement is necessary due to their current needs. R1 was assessed by a physician in May of 2023 who noted a diagnosis of dementia. LPM Agard attempted an interview with R1 and observed signs of confusion. During a record review from 11:30am to 12:30pm, LPA and LPM reviewed R1’s physician report dated for 05/12/2023 which indicates R1 has a diagnosis of dementia. It was observed R1 had several needs and services assessments completed. R1 was initially assessed on 06/20/2023 and it shows R1 was independent in all activities of daily living. Resident was again assessed on 01/15/2024 and it indicates that R1 started to require support with some areas of their activities of daily living. LPA and LPM reviewed R1’s resident assessment conducted on 05/12/2023, 06/20/2023, 12/14/2023 and 01/25/2024 which indicated residents’ progression in their stages of dementia and their need for additional supports and services. All assessments and needs and services plan were observed to have verbal or written consent from R1’s power of attorney. Based on interviews, observation and a review of records the above allegation is unsubstantiated. Exit interview conducted and a copy of the signed report was given.