complaint·November 7, 2024

A review of records revealed that requesting party sent legal power of attorney documentation and a letter requesting ALL documents on 05/14/2024 and 10/04/2024. A review of facility records revealed facility was in possession of other documents that were NOT sent such as Consent Forms, Personal Rights, Centrally Stored Medication Destruction Record and I.D. and Emergency Information. During interview with the Administrator, they confirmed that only the Physician’s Report, Care Plan and Admission’s Agreement were sent to the requesting party and did not know they were supposed to send other documents in their possession. Based on interviews and record review, there is enough information to verify the allegation, therefore, the allegation is SUBSTANTIATED at this time. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D): No other health and safety hazards noted during the visit. Exit interview conducted and a copy of the report was issued.