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Inspection visit

Complaint

BELOVED LIVINGLicense 1976103561 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation #1: Administrator is not on premises a sufficient amount of hours to manage facility It was alleged that the facility administrator is not on premises a sufficient amount of hours to manage facility. Interview with staff revealed that facility administrator is a nurse practitioner (NP) and that ‘their [NP] is really busy seeing patients outside.’ and usually spends their time here at the facility to conduct tours with potential residents. If facility residents have an emergency, the two (2) staff will provide assistance with emergency. Interview with residents and staff revealed that facility’s administrator rarely and never comes to the facility, they do not know how the facility’s administrator looks like. Record Review revealed that S1 does not have LIC 308 to be the facility responsibility designee. Per LIC 500 administrator is listed to be at the facility between Monday to Friday from 10:00AM to 2:00PM. Facility does not follow LIC 500 schedule. Based on interviews there is sufficient information to verify validity of the complaint. Therefore, the allegation is deemed SUBSTANTIATED . California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. Health and safety issues were noted at the time of this visit address in a case management visit. An exit interview was conducted, and a copy of this report, LIC 9099-D, and appeal rights were provided. It is alleged that the facility does not provide adequate supervision to residents in care. R3 sustained facial scratches from R1. S2 was at the adjacent room and redirected R1 immediately to another activity. Record review revealed that R1 is on hospice, R2 is on Home Health, R3 is non-ambulatory, and R4 is bedbound. Interview with residents revealed that R1 can be aggressive and disruptive towards other residents’. Interview with W1 revealed that R1 can get aggressive that needs more staff supervision. Based on interviews and record review, there is insufficient information to verify validity of the complaint. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Exit interview conducted, copy of this report give to CEO (S1).

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87495(a)Type B

    Administrator - Qualifications and Duties All facilities shall have a qualified and currently certified administrator. The licensee and the administrator may be one and the same person. The administrator shall have sufficient freedom from other responsibilities and shall be on the premises a sufficient number of hours to permit ...This requirement was not met as evidenced by: facility administrator is never at the facility, residents and staff is not even aware what they look like.

  • 87211(a)(1)Type B

    Report specified resident events within seven days

    A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date... This requirement was not met as evidenced by: Based on record review R3 sustanined scratched on their face from R1. Facility staff did not report to RO about the incident. This pose a potential health & safety risk to the residents in care.

  • 87457(c)(1)(a)Type B

    (a) An evaluation of the prospective resident's functional capabilities, mental condition, and social factors as specified in Sections 87459, Functional Capabilities and 87462, Social Factor. This requirement was not met as evidenced by: Based on record review the facility does not have R1 appraisal needs and service plan (LIC 625), R1 was admitted to the facility on 1.27.2026. This pose a potential health & safety risk to the residents in care.

  • 1569.618(a)Type B

    (a) The administrator designated by the licensee pursuant to paragraph (11) of subdivision (a) of Section 1569.15 shall be present at the facility during normal working hours. A facility manager designated by the licensee with notice to the department, shall be responsible for the operation of the facility when the administrator is temporarily absent from the facility. This requirement was not met as evidenced by: Based on record review the facility does not have S1 does have LIC 308.

  • 87411(a)Type B

    Facility personnel sufficiency and competence

    Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by: Based on interviews the facility does not have adequate staff to care for residents. This pose a potential health & safety risk to the residents in care. S2 would be working off the clock (24/7).

FAQ · About this visit

Common questions about this visit

What happened during the February 23, 2026 inspection of BELOVED LIVING?

This was a complaint inspection of BELOVED LIVING on February 23, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to BELOVED LIVING on February 23, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Administrator - Qualifications and Duties All facilities shall have a qualified and currently certified administrator...."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.