complaint·September 10, 2025

Interview with Staff #1 (S1) at approximately 10:30 a.m. today revealed R1 wanted to go to a mental hospital, and R1 often complained about minor things. Interview with three (03) ither staff members revealed they had not abused R1 nor seen any signs of abuse. Interview with the administrator at 2:45 p.m. revealed they have spoken frequently with R1, and R1 did not express any issues. R1 was hospitalized on 09/06/25 with an infection which may have affected her judgement. Record review of R1’s facility file revealed no pertinent information to the investigation. Based on observations, interviews, and record review, there was insufficient evidence found through the course of investigation to confirm that staff abused R1 or any other residents. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. No immediate health or safety concerns were observed during today’s visit. Exit interview conducted. Copy of report provided.