complaint·September 16, 2025

On 09/04/2025, LPA Duguma interviewed additional staff from 11:00a.m. – 12:00p.m. and interviewed R1 at around 12:30p.m. During interviews with staff, all staff stated the food was thrown out because it was moldy and a hazard to others. During interviews with R1, R1 stated the food was not moldy, it was perfectly fine, and they threw it out. All other residents stated the facility does not throw out their food. Based on interviews, there is not enough information to verify the allegation. Therefore, the allegation is unsubstantiated at this time. --- Staff stole resident’s personal belongings. It was alleged that two months ago (exact date not recalled), R1’s vitamins went missing and staff stole them. To investigate the allegation, LPA Nicholas Reed interviewed residents and staff between 9:35 a.m. and 12:10 p.m. and toured the facility inside and out at 9:50 a.m. LPA toured the facility inside and out at 3:45 p.m., interviewed staff between 4:05 p.m. and 4:30 p.m., and conducted a record review at 4:30 p.m. On 09/04/2025, LPA Duguma interviewed additional staff from 11:00a.m. – 12:00p.m. and interviewed R1 at around 12:30p.m. During interviews with staff, all staff stated they have never stolen or taken any residents’ vitamins. During interviews with R1, R1 stated staff stole their vitamins and they should give a $100 credit towards their rent. All other residents stated they have not experienced any vitamins going missing or suspect that it is being stolen. Based on interviews, there is not enough information to verify the allegation. Therefore, the allegation is unsubstantiated at this time. No health and safety hazards noted during the visit. Exit interview conducted and a copy of the report was issued.