Complaint·November 4, 2025

During the physical plant tour, LPA did not observe medication left unattended or accessible to residents. During interviews with staff, all staff stated they do not leave medication unattended. During interviews with residents, R1 stated staff are leaving Resident #1’s (R1) medications in their rooms in a cup and then walking away without ensuring R1 took their medications once dispensed. All other residents stated staff ensure residents take their medications before walking away. Based on record reviews, interviews and observations, there is not enough information to verify the allegation. Therefore, the allegation is unsubstantiated at this time. ---Staff violated resident rights to privacy and property security. It was alleged that staff do not knock on the door before entering. To investigate the allegation, on 08/15/2025 LPA interviewed four (04) staff from 11:30a.m. to 2:00p.m. On 10/21/2025, LPA interviewed six (06) residents from around 11:30a.m. to 1:00p.m. During interviews with staff, all staff stated they respect the residents’ right to privacy and knock on the door and announce their presence before entering. During interviews with residents, R1 stated staff do not knock on the door before entering. All other residents stated they feel staff do respect their privacy and knock before entering. Based on interviews, there is not enough information to verify the allegation. Therefore, the allegation is unsubstantiated at this time. No health and safety hazards noted during the visit. Exit interview conducted and a copy of the report was issued.