Complaint·September 6, 2023

According to the interviews, resident # 1 (R1) was being disruptive during the activity, and resident # 2, (R2) grabbed the arm of R1 in attempt to stop the behavior. There was a minor scratch on R1's arm, and staff provided first aid; no further medical attention was required or requested by both residents. Although there was an incident between two residents, staff and residents reported to LPA that there was no physical altercation and there have been no further incidents between both residents. The facility reported to Licensing, and submitted a SOC341, as well as contacted the primary physician for R1, due to recent medication adjustments. Therefore, based on interviews, the allegation is deemed Unsubstantiated at this time. Allegation # 2: It was alleged that facility does not provide a menu for residents in care. During today's physical plant tour, LPA observed menus on the front and main door of the dining room. The menu is also posted at the front desk by the receptionist. LPA obtained and reviewed copies of the menu. Residents reported to LPA that the menu is provided in there monthly newsletter, and some of them don't really pay attention to the menus on the door. Although, previously, the menus were placed on each resident's table, the facility has opted to place them on the front doors of the dining room. The facility generates, a daily, weekly and monthly menu; as well as daily available option menu, for those that do not want the meals of the day. LPA observed all (3) menus at the time of the visit. Therefore, based on interviews and facility documents, the allegation is Unsubstantiated at this time. Exit interview and copy of report provided to Administrator.