Complaint·October 4, 2024

Residents interviewed by LPA from 10:50am to 12:00 pm revealed that seven (7) out of seven (7) residents believe staff provide satisfactory service regarding the safeguarding of their personal belonging, and have not reported any instance of theft of personal belongings as committed by facility staff. LPA interviews with staff from 12:00pm to 1:20pm did NOT reveal sufficient evidence to support this allegation. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, Based on interviews with Residents and Staff, This allegation is unsubstantiated. Allegation: Licensee retaliates against facility staff for reporting- It is alleged that staff, whom may have reported incidents of theft upon residents committed by other staff members, have been fired by licensee as an intimidation tactic. To investigate this allegation, LPA interviewed Administrator, and Staff. LPA interviews with four (4) out of four (4) staff did NOT reveal sufficient evidence to support that licensee is retaliating against staff for reporting on the acts of other staff members. Interview with Administrator, and review of facility termination records indicate that employee termination procedures are evaluated in conjunction with specific regards to job performance expectations. Although the allegation may have happened,or is valid, there is not a preponderance of evidence to prove the alleged violation did, or did not occur, Therefore, Based on records review, interviews with Administrator, and Staff, This allegation is unsubstantiated.