Complaint·April 6, 2025

Both staff members stated that they had not contracted any infection at the facility and were unaware of any resident or staff member being diagnosed with a Rhino viral infection between April and June 2024. An interview with the facility administrator on June 28, 2024, confirmed that no known cases of Rhino viral infections had been reported among residents or staff from January 2024 to June 2024. The administrator stated that the facility follows regular cleaning protocols and adheres to established health and safety guidelines. Additionally, the administrator confirmed that the facility has a current infection control plan in place. LPA review of the Department’s did not show that a viral outbreak was reported during the time in question and that facility does have an infection control plan in place. During interviews with residents, all residents stated they are not aware of any viral infection or outbreak during the time in question. Based on interviews and records review there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. ---Resident received hospice services without consent. It was alleged that facility enrolled R1 to receive hospice services without their consent. To investigate the allegation, on 06/28/2024, LPA Tihesha Smith requested documents and interviewed two (02) staff from 11:00a.m. to 1:20p.m. A review of the R1’s hospice documents revealed that resident consented to hospice services. During interviews with staff, all staff stated resident was not coerced in any way by any staff and that those decision are made between the resident or resident’s responsible party and the resident’s physician or other medical professional. Based on interviews and records review there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. No health and safety hazards noted at the time of this visit. Exit interview conducted and a copy of the report was issued.