Incident investigation·October 25, 2024

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced Case Management visit to this facility to address an incident which allegedly occurred on 10/17/2024. LPA met with Executive Director Angela Smith (ED) and explained the reason for the visit. It was alleged that Staff #1 (S1) financially abused multiple residents in the facility. According to the ED’s statements, there are currently six (06) residents involved in the alleged abuse of which three (03) filed police reports. ED stated R1 did not report anything to the facility, and only found out about anything the day after S1 was arrested and the police informed them that R1’s debit card was found on S1’s person. ED added that on 09/25/2024, Resident #2 (R2) discovered possible fraud while attempting to pay their monthly debt obligations. R2 and a representative from the facility went to the bank and confirmed there was possible financial fraud. R2 reported the suspected abuse to the Glendale Police department and a report was filed 09/26/2024. Facility also disclosed that on 10/05/2024, Resident #3’s (R3) responsible party reported to the facility that they suspected financial fraud and a week later brought a copy of the police detective’s information and police report number to let facility know they filed a report. Similarly, on 10/05/2024 Resident #4 (R4) also discovered that something was wrong when trying to pay their rent and notified the facility about filing a police report and provided the detective’s information and police report number. (CONT. on LIC 809-C) A review of the department’s records revealed that facility did not submit an incident report for the 09/25/2024 incident. During the police department’s investigation, the ED was asked about a seventh potential victim, but after reviewing the facility’s records it was determined that the person was not a current or past resident of the facility. When LPA asked about dollar amounts, the ED stated they are currently unaware as the investigation is ongoing. ED was also asked about any missing credit cards around 08/28/2024 and ED stated nothing was discovered or reported within the past six (06) months. LPA interviewed four (04) out of six (06) of the alleged victims all of which confirmed some form of financial abuse. LPA was unable to interview the other residents. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D): The ED was informed that the Department may take additional action if deemed necessary. No other health and safety hazards noted during the visit. Exit interview conducted and a copy of the report was issued.