Complaint·June 2, 2026

Regarding the allegation: Staff are in violation of resident’s personal rights. It was alleged that staff have denied R1 their physician’s visits. To investigate the allegation, LPA conducted interviews with one (1) resident and one (1) staff member. LPA’s interview with R1 revealed they see the facility’s physician when needed and they haven’t needed to see the physician due to it not being, “necessary”. When questioned if staff have denied them their physician visits, R1 stated, “No”. LPA’s interview with S1 confirmed R1 is seen by the facility’s physician. Based on interviews, R1 denied the allegation and confirmed they do in fact see their physician as needed. Therefore, the allegation is UNSUBSTANTIATED at this time. Regarding the allegation: Staff confiscated resident's personal belongings. It was alleged staff entered R1’s bedroom and confiscated their medical card and home health folder. To investigate the allegation, LPA conducted interviews with one (1) resident. LPA’s interview with R1 revealed that no staff have taken any of their personal belongings. When questioned if staff entered their room and confiscated their medical card and home health folder, R1 stated, “No”. Based on interviews, R1 denied the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. No immediate health and safety issues observed during the day of the visit. Exit interview was conducted and a copy of this report was provided to the Administrator.